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Highly motivated Senior Claims Executive with broad experience
in Property & Casualty lines. Results oriented, team builder
possessing strong technical and administrative skills. Proven
leader who combines strategic vision with practical approaches
to achieve most favorable bottom line results. As a respected
industry professional, he interacts well with all internal and
external customers.
PROFESSIONAL EXPERIENCE
RMG CONSULTING, LLC Blue Bell, PA
Principal
Formerly affiliated with RMG he operated Penbridge Partners
in providing similar consulting services to the industry. John
heads the Casualty areas for RMG where he provides Claims Management,
Consulting, Best Practices, Auditing, and Expert Witness among
other services.
PENBRIDGE PARTNERS, INC. Blue Bell, PA
Founding Principal
Risk Services and Consulting. Provides claims management, re-engineering,
litigation support, organizational development, due diligence
and loss portfolio transfer, development of best practices and
procedures and other services to Insurance, Risk Management,
Brokerage and Reinsurance communities.
ELLISTON New Hope, PA
Responsible for a wide range of assignments including: loss
portfolio assessment and evaluation, development of best practices
and procedures, dispute resolution and review of specific portfolios
of business. Served on the Executive Committee and performed
a key marketing role.
RELIANCE NATIONAL, New York, NY
Senior Vice President Claims
Responsible for all claims involving International, Excess and
Surplus Lines, Healthcare, Environmental Impairment, Aviation,
Miscellaneous Professional Liability and Specialty Products.
Managed 65 people in six locations.
Transformed London claim office to Regional Office to serve
as model for four similar International operations. Relocated
Environmental Impairment unit from NYC to Philadelphia to better
meet needs and demands of $170 million annual premium producer.
Led McKinsey Consultant team in developing "best claim
practices" for Claims Division
RELIANCE INSURANCE, Philadelphia, PA
Vice President Claims
Responsibilities included all Environmental, Casualty and Property
Claims. Consolidated Home Office claim operations with merger
of Reliance and United Pacific. Decentralized Home Office and
implemented a Regional claim structure to create local ownership
of authority, responsibility and results. As a member of Senior
Claims Staff, directed Home Office, Regional and claim offices
including as many as 550 claim employees.
Chaired task force and revised Policy and Procedures manuals,
designed and implemented training programs, and revised audit
procedures to measure field office compliance. Planned and organized
suit inventory program which reduced pending litigation by 21%.
Reduced environmental exposures by over 50% through creation
of management reports, objectives and specific strategies to
control loss and expense. Chaired Large Case Conference Committee
that established reserves, settlement authorization and strategy
for resolution for company's highest exposure claims.
HOME INSURANCE COMPANY, New York, NY
Secretary/Claim Officer
Responsibilities included Excess and Surplus Claims and Home
Office Casualty Operations.
" Coordinated DES litigation for company.
" Revised training and audit procedures for casualty operations.
" Led audit team of Weavers Syndicate in London for Reinsurance
Claims.
LIBERTY MUTUAL INSURANCE, New York, NY
Claim Adjuster
Trial Court Adjuster
Supervisor Casualty Claims
GUEST LECTURER
Reinsurance Association of America
Excess and Surplus Lines Claims Association
International Reinsurance Underwriters
EDUCATION
B.A. Pace University
Numerous industry formal and informal training programs
PROFESSIONAL ASSOCIATIONS
Excess and Surplus Claims Association - past director and officer
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